Terms of Service

Last Updated: [7/8/2025]

Welcome to Vivid Reality (“vividrealityland.com,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our platform, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. Eligibility

  • You must be legal age in your jurisdiction to make purchases.

  • By using our services, you confirm that you have the legal capacity to enter into a binding agreement.

2. Account Registration

  • You may need to create an account to access certain features.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • Notify us immediately of any unauthorized account activity.

3. Product Information & Pricing

  • We strive for accuracy in product descriptions, images, and pricing, but errors may occur.

  • We reserve the right to correct any inaccuracies and cancel orders arising from such errors.

  • Prices are subject to change without notice.

4. Orders & Payments

  • All orders are subject to availability.

  • Accepted payment methods include [list payment options, e.g., credit/debit cards, PayPal].

  • You authorize us to charge the provided payment method for the total order amount, including taxes and shipping fees.

5. Shipping & Delivery

  • Shipping times and costs vary based on location and carrier.

  • Risk of loss or damage transfers to you upon delivery.

  • Delays due to customs, weather, or other unforeseen circumstances are not our responsibility.

6. Returns & Refunds

  • Please review our [Return & Refund Policy] for details on eligibility, timeframes, and procedures.

  • Items must be returned in original condition, unused, and with tags attached.

  • Refunds will be processed to the original payment method within 5 business days.

7. Intellectual Property

  • All content (logos, designs, text, images) on our platform is owned by us or licensed to us.

  • Unauthorized use, reproduction, or distribution of our content is prohibited.

8. User Conduct

You agree not to:

  • Use our platform for illegal or fraudulent purposes.

  • Upload harmful or malicious content.

  • Impersonate others or misrepresent your identity.

  • Interfere with the website’s security or functionality.

9. Termination

We reserve the right to suspend or terminate your account and access to our services at our discretion, without notice, for violations of these Terms.

10. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our platform.

  • Our total liability for any claim related to our services is limited to the amount you paid for the product(s) in question.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or losses resulting from your breach of these Terms or misuse of our services.

12. Dispute Resolution

  • Any disputes shall be resolved through negotiation, mediation, or arbitration in Chino, State of California, USA.

  • Governing law: State of California, USA apply.

13. Changes to These Terms

We may update these Terms periodically. The revised version will be posted with the “Last Updated” date. Continued use of our services constitutes acceptance of the changes.

14. Contact Us

For questions regarding these Terms, please contact:
Email: service@vividrealityland.com